Thursday, January 19, 2012

RD DEFAULT FEE

What is the default fee to be collected for deposits made after 15th in r/o RD accounts opened between 1st and 15th of the month?


Till further notification and corrections in Sanchay Post software, default fee should be charged as per old procedure. So, default fee NEED NOT be collected for deposits made after 15th in r/o RD accounts opened between 1st and 15th of the month; deposits can be accepted without default fee throughout the month, irrespective of the date of opening of the account.

TROUBLE SHOOTING POINT OF SALE

      Error in connection "error no 52" - POINT OF SALE

When the system where Point of sale in working is switched on or you run the application, if you get error ‘Error no. 52’ the reason is that the Point of Sale application is unable to connect to the server.  Try any of the following as solutions

      Check whether the Server is switched on and is running

      Check whether the hub/switch is switched on

      Check whether the LAN connection of your system is working; This can be tested by observing whether the LAN connection icon is appearing in the taskbar; If this is not available, the LAN connection might have been disabled; Request the System Administrator to enable the same

    Check whether the network cable connected to the network adapter is not snapped from the connector at the back of your system; If disconnected, please reconnect


    Check whether the network cable from your system is connected to one of the slots in the hub/switch remains firmly connected

    On completion of these checks and correcting the problem, if any, try to run the application again; If it does not work still, contact the System Administrator

Username of counter PA does not appear at shift begin in Point of Sale

Approach the supervisor in such cases.  The Supervisor would not have either done the shift begin and allotted the work or the work allocation would not be from the time required.  The Supervisor should view the current allocation for the PA.  If the from time is a future time and the PA has to start working immediately, the Supervisor can use the tab delete in the work allocation screen, select the PA and delete the entry.  Now the Supervisor can again allot the work from the current time.  The PA can now go to his/her system,  and move ahead

Username of counter PA does not appear at the end of shift in Point of Sale

In this case, the supervisor would have set the ending time of the shift of the PA earlier than the time required. When the shift time is over the name of PA disappears and the PA will not be able to complete the work.  When this happens, the PA should inform the supervisor and the supervisor should use the Modify tab in the work allocation dialog box, select the user, click the OK button and in the subsequent frame, change the To time to a suitable time beyond the current setting and click OK button; Now the name of operator will appear in the login screen and the work can be continued.


Unable to enter the weight for articles - showing 'Notok' in registered/speedpost articles booking screen in Point of Sale.
Go to Tools menu option and check whether the menu Weighing machine is checked.  If so, click the menu and in the confirmation message box click Yes to turn the weighing to manual mode.  Now, you can enter the weight for the articles booked manually in the transaction screen.


Sunday, January 15, 2012

SPEEDNET

SPEEDNET -  WORKING PROCEDURE TIPS

1. Procedure for receiving speed bag from SPCC
Receipt- receipt of bag-select received from-OK-Scan the bag bar code no.-enter the weight-OK-Finish-Close.
2. Procedure for opening the speed bag
Receipt –Opening of bags-scan the bag bar code no.-enter the no. of articles received-Finish-Close.
3. Procedure for issuing the speed articles for BO
Delivery- Invoicing-Speed post articles- Articles for other offices-Select the Bo.-Scan the article-enter the address of the article.-OK
4. Procedure for issuing the speed articles for Post man.
Delivery- Invoicing-Speed post articles- Articles for delivery-Select the beat No.
Scan the article-enter the address of the article.-OK.
5. Procedure for printing the Postman delivery slip
Reports- Delivery-Speed post articles-Delivery slip-Select the Beat –Printer- OK.
6. Procedure for printing the BO delivery slip.
Reports- Delivery-Speed post articles-To other offices-Select the BO –Printer- OK.
7. Procedure for window delivery
Delivery-Window delivery- Speed post articles- Scan the speed post article-OK.
8. Procedure for deposit the speed post articles.
Delivery- Invoicing-Speed post articles-Direct delivery or deposit-Select the
Window deposit –scan the speed post article- OK.
9. Procedure for Bo returns
Delivery- Remarks from other offices-Speed post articles-select the Bo-Fetch-Select the speed article –Select the status-OK.
10. Procedure for Post man returns
Delivery –Returns-Speed post articles-Select the Beat No.-Click next-scan the undelivered article-Select the remark –OK-Finish-Yes.-Accept-Close.
11. Procedure for despatching the deposited articles.
Delivery –Despatch-Missent articles/Beat and deposit articles-Speed post articles-scan the articles-Scan the speed post article-Then click OK.
12. Procedure for collection of booked articles
Receipts- Collect booked articles, my office-Click through network-OK-OK-
Then click Fetch Pos uploaded Data-Finish-OK.
13. Procedure for closing of speed post bag
Issues-Closing of SP Bags-Select office name-Fetch-Then click OK-Scan the speed post articles-Finish-Scan the bag bar code no.-Enter the weight-OK-Print-Close.
14. Procedure for despatching the speed post bag/Printing Mail list.
Issues –Despatch of bags-Select the Departure time-Fetch-Then click OK-Take the printout of Mail list by pressing Yes.
15. Procedure for Printing Speed Post Abstract.
Reports-Abstract-View User Article Abstract-Select the User name or View
Office Article Abstract- Pinter-OK-Then click Close.

VIRUS

A software virus is a parasitic program written intentionally to alter the way your computer operates without your permission or knowledge. A virus attaches copies of itself to other files such as program files or documents and is inactive until you run an infected program or open an infected document. When activated, a virus may damage or delete files, cause erratic system behaviour, display messages or even erase your hard disk. A virus may spread through email, through infected files on PENDRIVES ,CD-ROMs by exploiting a security flaw in Microsoft Windows.

Friday, January 13, 2012

DOs and DONOTs

DO's and DON'ts

DO'S

1. All computer users should use their own password and periodically changed (at least once in a fortnight) and should not be shared with any one to prevent access to unauthorized persons.


2. Take necessary precautions against natural hazards like fire, rain, dust, etc. Users should clean the printer, keyboard and monitor externally once in a week. Paint  brush may be used.


3. Printer should be switched off whenever it is not in use.


4. Take enough precautions against computer viruses by not allowing any outside pen drive or Compact Disk or any e-mail attachments for use without scanning for the viruses.


5. Periodical change of Ribbons in the Printer should be carried out. Please ensure that impressions are bright and clear.


6. Rectification of faults and maintenance should be carried out under proper and close supervision and service report from the service engineer should be obtained.



7. Postmaster/SPMs should ensure that Backup of Sanchaya Post is sent to Supervisor SBCO periodically without fail.


8. Systems identified for the backup purpose should be switched off only after the backup is over.

DON’Ts

1. Don’t let any unauthorized person use your computer system.


2. Don’t share your password with any one, not even with your colleagues.


3. Don’t reveal the password to any person.


4. Don’t connect the computer directly to the mains.


5. No other electrical device should be connected in the power from UPS.
Use it exclusively for computers.

6. Use of internet should be restricted other than official purpose.


7. Don’t allow staff members to bring their own pendrives/floppies/CDs to run on the computer system of the department.


8. Don’t use pirates or gifted copies of software 
on the computer system of the department.

9. Don’t play computer games. These could be the main carriers of computer viruses and an unsuspecting easy medium for an intruder to break into your computer system.

10. Don’t allow eatable and water near the computer as these attract rats/pests and raise the dust and moisture level to the detriment of the computer system.


11. Don’t switch off the computer suddenly. Sudden power fluctuation/failure may leads to corruption/deletion of data.


12. Don’t rotate the printer cylinder while the printer is in ON position. 


13. Don’t work on Server system without proper permission.


14. Don't plug or unplug any devices like keyboard, mouse etc., to the system while it is on.


15. Don't keep ledgers/books etc on systems, keyboards, mouse, weighing scales etc.


16. Don't connect lights, fans etc from UPS. Use exclusively for computers.